Our Unwavering Commitment to Your Privacy
Your health data deserves the highest level of protection. At Vitalis Bloom, we exceed industry standards to keep your information secure, giving you complete control over your personal data.
Our privacy philosophy is rooted in user control and absolute transparency in all data handling practices. We adhere to stringent compliance standards, including HIPAA and CCPA, and implement additional voluntary protections to ensure your peace of mind.
- Compliance with HIPAA and CCPA, with enhanced safeguards.
- Data minimization: we collect only necessary information.
- Regular privacy audits ensuring ongoing security.
For any privacy-related questions or to connect with our Data Protection Officer, please do not hesitate to reach out.
Contact Our Privacy Team
What Information We Collect and Why
We believe in clear and concise communication about your data. Here’s a detailed look at what information we collect and its specific purpose, always with your privacy in mind.
Personal Information
When you create an account, we collect your name, email, and contact preferences. This information is solely used for account management, personalized communications, and to facilitate your engagement with Vitalis Bloom services. We do not share this data with third parties for marketing purposes.
Health Information
To provide personalized wellness programs and coaching, we collect relevant health tracking data, assessment responses, and notes from virtual coaching sessions. This data is strictly used to tailor your experience, monitor your progress, and improve the effectiveness of our health interventions. Your health information is always encrypted and highly protected.
Technical & Usage Information
We automatically collect device data, usage analytics, and performance monitoring data to ensure our platform functions optimally and to identify areas for improvement. This includes IP addresses, browser types, and usage patterns, all pseudonymized where possible. This data helps us enhance your user experience and maintain system integrity.
HIPAA Compliance and Enhanced Health Data Protection
Vitalis Bloom is a HIPAA-compliant platform, meaning we meet and exceed the federal standards for protecting your health information.
As a covered entity and through our strict business associate agreements, we ensure the highest level of security and privacy for your Protected Health Information (PHI). Beyond minimum requirements, we implement additional safeguards:
- Advanced encryption protocols for all data at rest and in transit.
- Rigorous access controls for authorized personnel only.
- Expedited breach notification procedures, often faster than legally mandated.
- Clear patient rights to access, amend, and restrict their health data.
We are dedicated to maintaining the confidentiality, integrity, and availability of your health information.
Request Your Health Data Report
California Privacy Rights and Enhanced Protections
For our California residents, Vitalis Bloom fully complies with the California Consumer Privacy Act (CCPA) and offers additional protections beyond the state's minimum requirements.
California residents have specific rights regarding their personal information, including the right to know what data is collected, the right to delete personal information, and the right to opt-out of the sale of their personal information. Vitalis Bloom ensures these rights are easily exercisable:
- Rights to know, delete, and opt-out of information sale as per CCPA.
- Enhanced privacy for Santa Monica and broader California residents.
- Strict data sharing limitations with explicit consent requirements.
- Clear California-specific data retention policies.
We proactively monitor and implement updates to state privacy laws, ensuring you are always protected. Any changes will be communicated promptly.
Exercise California Privacy Rights
Bank-Level Security Protecting Your Information
We employ state-of-the-art security measures comparable to those used by leading financial institutions to safeguard your personal and health information.
Our robust security framework is built on multiple layers of protection, ensuring your data is continuously secure from unauthorized access and cyber threats:
- End-to-end encryption for all data transmission and storage (AES-256).
- Strict access controls and multi-factor authentication for all personnel.
- Frequent independent security audits and penetration testing.
- Mandatory security training and rigorous background checks for all Vitalis Bloom employees.
We maintain continuous monitoring systems and a rapid incident response protocol to detect and neutralize any potential threats immediately.
View Our Security Certifications
Your Data, Your Control - Manage Your Privacy Preferences
At Vitalis Bloom, we empower you with comprehensive tools to manage and control your personal information and privacy settings.
Our intuitive Privacy Preference Dashboard allows you to tailor your experience and dictate how your data is used:
- Granular controls over data sharing and usage permissions.
- Tools to view, download, and verify all your collected data.
- Easy request processes for data deletion and modification.
- Manage communication preferences for marketing, coaching, and community interactions.
You have the full right and ability to make informed choices about your data at any time. We are here to assist you in navigating these controls.
Access Your Privacy Dashboard